Shipping & Returns
Shipping
When You Order From Us:
Your order will be dispatched from Brisbane for delivery within Australia.
Dispatch Time:
- We offer same-day dispatch for all in-stock products from Monday to Friday, excluding public holidays.
- For custom transfer stickers, our production process ensures quick turnaround times of 2-4 business days.
- Once your order has been dispatched, you will receive an email with a tracking number.
Delivery Time:
- Our orders are primarily shipped via Australia Post.
- Standard shipping takes 2 to 8 business days.
- Express shipping takes 1 to 3 business days.
- Shipping costs are determined by the weight and size of your order and are calculated at checkout.
Refund Policy
Damages and Issues
Please check your order upon delivery and contact us immediately if your item is faulty, damaged, or incorrect, so we can assess the issue and resolve it.
Exceptions / Non-Returnable Items
Custom products (including special orders or personalised items) are non-refundable. If you have any questions or concerns about your specific order, please feel free to contact us.